Northwave Marine 30-Day Limited Warranty
At NorthWave Marine, we take pride in providing quality marine electronics. We want you to enjoy your equipment with confidence, which is why we offer a 30-Day Limited Warranty on our eligible products.
What's Covered
For 30 days from the date of purchase or installation, we will repair or replace, at our discretion, any component or installation that fails due to:
Factory defects in the product.
Defects in the installation or workmanship performed by NorthWave Marine.
If we determine that the issue is covered under this warranty, we will correct the problem at no additional cost to you.
What's Not Covered
Our warranty does not cover damage or failures caused by anything other than a factory defect or our workmanship. Examples include:
Improper use or operation.
Accidental damage, impacts, drops, or collisions.
Incorrect installation, repairs, or modifications performed by anyone other than NorthWave Marine.
Water intrusion resulting from customer modifications or damage after installation.
Damage caused by improper battery installation, low voltage, charging issues, or electrical problems not related to our installation.
Failure to perform recommended maintenance.
Normal wear and tear, cosmetic damage, corrosion, or exposure to harsh environmental conditions.
Damage caused by trailering, transportation, or acts of nature.
Any damage resulting from customer error, misuse, neglect, or abuse.
Making a Warranty Claim
If you believe you have a warranty issue, please contact NorthWave Marine within the 30-day warranty period. Be prepared to provide your proof of purchase or service invoice.
We may need to inspect your boat or equipment before determining whether the issue is covered. Warranty service will only be performed after our inspection confirms that the problem is due to a factory defect or our installation workmanship.
Warranty Limitations
This limited warranty covers only the repair or replacement of defective parts or workmanship provided by NorthWave Marine. It does not cover reimbursement for towing, travel, storage fees, loss of use, lost fishing time, or any incidental or consequential damages.
We appreciate your business and are committed to standing behind the quality of our products. If you have any questions about your screens, please don't hesitate to contact us—we're always happy to help.